Faq
1. Can I buy IPTV even if I don’t have access to satellite services?
Since IPTV streams international programs to your TV via the Internet, no satellite dish is required. Additionally, you must have a broadband internet connection of at least 4.0 Mbps to qualify.
2. Can I use my subscription on multiple devices?
Please note that a single subscription can be used on multiple devices, but you can only watch on one device at a time.
3. Can I use IPTV even if I live in an apartment?
Yes, IPTV is ideal for people living in an apartment! IPTV works well anywhere with high-speed internet, including apartment buildings or high-rise buildings, or cannot be installed as a satellite dish in your home. Often traveling? Take IPTV and watch your favorite shows on the go or at your destination.
4. I can’t watch any channels, what should I do?
Please contact our technical support
5. Do you have an electronic program guide (EPG)?
Yes, the majority of our subscriptions offered contain the EPG option, please read the product description to find out.
6. Do you offer a trial or free trial account?
We offer a 48h test at only 5 Euros, the test is paid to avoid non-serious users and the spams that we receive by the thousands every day.
7. Does my subscription start to be active right after payment?
The subscription starts from the moment you receive your activation credentials in your email. you generally receive your subscription details within 24 hours of your order, for example if you place your order on June 2nd and you receive the subscription on June 3rd at 3:00 p.m. your subscription will start on April 03 at 3:00 p.m.
8. How do I check my internet speed and quality?
Please use the speed test server below to test your internet connection. Do this several times a day. This will give you a good idea of the overall internet speed available to you. A minimum of 4.0 Mbps is the minimum requirement.
9. How long before I can use the service?
You will have your subscription within 24 hours, but generally all subscriptions are sent within 12 hours of your order.
NB: certain types of subscriptions are distributed automatically by the system.